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Trade Terms & Conditions
1. Payment

1.1 Credit is only offered to approved customers. New customers are asked to pre-pay their order before it ships.
1.2 Payment by bank transfer, credit/debit card, cheque or PayPal.
1.3 Cheques must be drawn on a UK bank in Pounds Sterling.
1.4 Please make your cheque out to Lee Archer, not Panzerwrecks.

2. Delivery

2.1 Your order will be delivered to the name & address you give when you place your order. Please ensure that your address is formatted properly for your country and correctly spelt - I will send it to the exact address given and will not be responsible for any incorrect spelling when you placed your order. In addition to your address I will need a contact name, telephone number and e-mail address.
2.2 All orders are are shipped by UKMail, DPD & UPS and, where charged, are charged from actual weight.
2.3 I reserve the right to increase postage costs ascouriers increase them, without notice.
2.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, I will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery (such as Royal Mail strikes, bad weather or delayed consignments from printers). In this case, I will inform you of any significant delay as soon as possible and will give you the option of cancelling your order at this point.
2.5 You are responsible for any customs charges that may be payable.

3. Risk/Title

3.1 The goods are at your risk from the time of delivery.
3.2 Ownership of the goods shall not pass to you until I have received in full (in cleared funds) all sums due to it in respect of the goods and all other sums which are or which become due to me from you on any account.
3.3 I shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from me.

4. Damages, returns and refunds
4.1 I reserve the right to replace your lost or damaged order after a couriers enquiry.
4.2 If your item is damaged, please contact me within 24 hours and keep the packaging as it will be needed as evidence. I will also require photographs of the damage to the books and packaging in order to claim compensation from the carrier.
4.3 If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations (DSR), please e-mail me within 10 days of receiving your order, and I will refund you within 30 days for the sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you will be required to return the goods to me in as new condition and in the orignal packaging and at your own expense. Should you fail to return the goods, I reserve the right to deduct any direct costs incurred by me in retrieving the goods as a result of such failure.
4.4 If you are eligible for a refund, I will refund you back to the payment method you used when you originally paid for your order. Please note: It is your responsibility to notify me of any changes to your card or contact details i.e. you no longer have that account. Refunds can take up to 30 days to process.

5. Privacy

5.1 Your data will be stored by me. If you pay by PayPal, they will also store your information.
5.2 I never see your financial information if you pay by PayPal.
5.3 If you choose to telephone or post me your credit/debit card details for manual entry I will destroy your details after the conclusion of the transaction - I will not keep them on file unless instructed to do so. If I do I will only keep them as a written record, not on computer.
5.4 Your personal data (name, address, e-mail, telephone number) will not be shared or sold. I may contact you as I release titles, with special offers, etc. If you do not wish to be contacted or wish me to remove your data from my systems please e-mail me.

6. Pricing

Prices are a percentage off retail, and are as follows:

Orders up to £338.99 -35% off retail
Orders over £339.00 -41% off retail
Orders over £679.00 -47% off retail

7. Shipping
Prices per package up to 22kg (except world, which are per kg). Consignments over 22kg total weight will be split.
Cartons are double boxed with extra protective packing, this weighs roughly 2kg. I reserve the right to increase (or decrease) shipping costs.

UK Zone 1 Zone 2 Zone 3 Zone 5 Zone 6 World
Free £16.19 £23.00 £27.79 £27.79 £36.00 POA
 

Belgium

Austria Czech Estonia Bosnia  
  France Denmark Italy Finland Bulgaria  
  Germany Lichtenstein Spain Hungary Croatia  
  Luxembourg Switzerland Slovakia Poland Greece  
        Portugal Iceland  
        Sweden Latvia  
        Slovenia Lithuania  
          Montenegro  
          Norway  
          Romania  
          Serbia  

Prices correct as of 16/03/12

8. Availability

Stock levels are for information only and are not always 100% accurate, especially when levels are less than 10.
Please check with me before placing an order to avoid disappointment.

Title Retail Price Weight Note
Panzerwrecks 1

£16.99

405g March 2012
Panzerwrecks 2

£16.99

400g  
Panzerwrecks 3

£16.99

400g  
Panzerwrecks 4

£16.99

395g  
Panzerwrecks 5

£16.99

400g Reprinting 2012
Panzerwrecks 6

£16.99

400g Reprinting 2012
Panzerwrecks 7: Ostfront

£16.99

400g  
Panzerwrecks 8: Normandy 1

£16.99

400g March 2012
Panzerwrecks 9: Italy 1

£16.99

395g  
Panzerwrecks X

£16.99

395g  
Panzerwrecks 11: Normandy 2

£16.99

430g Extra weight due to gatefold jacket
Panzerwrecks 12

£16.99

400g  
Panzerwrecks 13: Italy 2

£16.99

400g April 2012
       
Fotos from the Panzertruppen

£11.99

280g  
Sd.Kfz for the Nebeltruppen

£24.99

350g  
Repairing the Panzers Vol.1

£34.99

1240g  
Repairing the Panzers Vol.2

£34.99

1240g  
Der Strabokran £34.99    
Duel in the Mist 2 £32.99    
Other Stuff

Signed copies are not available for trade customers.
Offers (including pre-order offers) on this website are not available to trade customers.
My VAT number is: GB 993 5840 69

 
Site designed and maintained by Lee Archer. Last update: 16/03/12